We at Abiha cosmetics Cosmetics understand the importance of Returns & Replacements when it comes to shopping online. But, in order to avoid fraudulent activities, following conditions must be met to be eligible for our Return & Replacement offer:
Returns & replacement policy is only applicable if the received items are either damaged or wrongly delivered.
Claims must be raised within 12 hours of delivery date via call. Any claim raised after 12 hours of the delivery date will not be accepted.
Claimed item must not be unsealed / opened / used and should stay in its original packaging & condition.
The items being returned are customers’ responsibility until they reach our warehouse, so should be properly packed to avoid delivery damages.
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